Which statement is NOT true about close-ended questions?

Which statement is NOT true about close-ended questions?

• A. Begin with Did
• B. Begin with Why
• C. Begin with Could
• D. Begin with Would

Answer: (B)

Close-ended questions are designed to get a brief, definite answer—such as yes or no or a short fact. In a salon context, they help confirm a step or decision quickly, so they often start with verbs or auxiliaries that point to a concise response: Did you shampoo before coloring? Is the client ready for the next step? Could you lift the section slightly? Would you like to proceed with the next treatment? These forms keep the conversation efficient and focused. Why the statement with Why isn’t true: Why invites reasoning and a longer explanation, which leads to open-ended responses rather than a short, precise answer. So beginning with Why does not fit the pattern of close-ended questions. The other starters—Did, Could, Would—are typical for close-ended questions because they guide toward a quick, specific reply.

Close-ended questions are designed to get a brief, definite answer—such as yes or no or a short fact. In a salon context, they help confirm a step or decision quickly, so they often start with verbs or auxiliaries that point to a concise response: Did you shampoo before coloring? Is the client ready for the next step? Could you lift the section slightly? Would you like to proceed with the next treatment? These forms keep the conversation efficient and focused.

Why the statement with Why isn’t true: Why invites reasoning and a longer explanation, which leads to open-ended responses rather than a short, precise answer. So beginning with Why does not fit the pattern of close-ended questions. The other starters—Did, Could, Would—are typical for close-ended questions because they guide toward a quick, specific reply.